vedhealthcares follows a transparent and no fuss cancellation policy. Here are the terms of the policy:
- All cancellation requests should be sent to our billing department or communicated to your Account Manager. The cancellation will not be valid until it is confirmed by the respective department.
- Cancellation requests will be considered only when the request is made within 12 hours of placing the order and execution of the project has not started already.
- WebHopers will not be held responsible for any third party services, such as hosting, web development, content writing etc.
If you don’t have a cancellation policy in place for your business, make this task item number one on your to-do list for this week. Your time is money. That includes the time you spend planning for and holding meetings with your clients. Next to a contract, a cancellation policy is one of the most important elements that will protect your time and income from being run roughshod by client inconveniences or insensitivities. To help you tackle this task, this article will outline why you need a cancellation policy, what a fair policy should include, how you should communicate it, and template resources to write your own.
How to Inform Clients About Your Cancellation Policy
Inform your clients about your cancellation policy as early as possible in your working relationship. It may not be appropriate in an introductory meeting. However, once you agree to do work, present the policy in writing along with your contract and payment arrangement. This will set the right expectations from the beginning.
If you have a physical office, post your cancellation policy in a visible location. And last, include your cancellation policy in any appointment reminders you send via voice or text.